Guest channels
Questions from hotel site, OTAs, WhatsApp, email.
Targeted AI workflow
Hotel booking
workflow.
Respond to booking questions across channels without losing service quality.
Workflow map
Hotel booking
workflow.
Hospitality workflows are full of loops: availability changes, guest preferences, upsells, and exceptions all need fast coordination.
LLM WORKFLOW MAPClick a use case
USE CASE
Respond to booking questions across channels without losing service quality.
Booking requests, PMS availability, guest history, and local recommendations become a reviewed reply or concierge action.
Hospitality workflows are full of loops: availability changes, guest preferences, upsells, and exceptions all need fast coordination.
Drag the map, click a node, or prefill the contact form
What the automation connects
6
connected touchpoints.
Booking requests, PMS availability, guest history, and local recommendations become a reviewed reply or concierge action.
PMS + rates
Availability, room type, price rules, restrictions.
Guest memory
Preferences, language, loyalty, prior stays.
LLM concierge
Draft reply, upsell, local suggestions, policies.
Front desk check
Approve exceptions, tone, promise, availability.
Reply + task
Send answer, update PMS note, create follow-up.
Why this workflow works
Hospitality workflows are full of loops: availability changes, guest preferences, upsells, and exceptions all need fast coordination.
NEW PROJECT / OPEN CHANNEL
Have a process that
should work better?
Describe the workflow, the friction, and what a useful outcome would look like. We will start there.